Reference

Terms Conditions That Apply to You

These terms govern how you use your gameshark account, make deposits through bKash, Nagad, or Rocket, place wagers, and request withdrawals. By accessing any part of the platform you agree to everything laid out below. Availability depends on your local law and eligible regions.

Account access governedLocal payment terms coveredWithdrawal conditions explainedUser obligations definedDispute paths outlined

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What These Terms Cover in Full

gameshark Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you enter a binding agreement that defines your rights and our obligations. This agreement applies to every action you take on the platform — from logging in on your phone to funding your wallet via bKash, Nagad, or Rocket,

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to placing a wager on cricket markets or spinning a slot room like Slot SpinWin. We may update these terms at any time and will notify you through your registered contact method. Continued use after a change means acceptance. You are responsible for reading updates. We
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do not operate in jurisdictions where our services conflict with local law — access depends entirely on your region and eligibility under applicable rules. Your account is personal. You may not transfer it, share credentials, or allow anyone else to act on your behalf. One account
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per person. We reserve the right to suspend or close accounts that violate this rule or any other clause below. Deposits and withdrawals follow the payment-specific conditions we outline in the relevant section, and processing depends on your chosen method — bKash, Nagad, Rocket, or bank
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transfer each carry their own confirmation steps. Any promotional offer we extend comes with separate conditions stated alongside that offer, and those conditions form part of these terms while active.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights

We take specific steps to protect your information and keep your account under your control. Below are the areas that matter when it comes to how we store, use, and let you manage what belongs to you.

Data Storage

Your personal and financial data is stored on encrypted servers. We retain information only as long as your account is active or as required by applicable regulations. You can request details of what we hold at any time through support.

Cookies and Tracking

We use cookies to keep you logged in across sessions and to understand how you navigate the platform on your device. You can manage cookie preferences in your browser settings — disabling them may affect functionality.

Account Verification

We verify your identity before processing your first withdrawal. This means submitting a photo ID that matches your registered name. Verification protects your funds and prevents unauthorised access to your wallet.

Retention Period

If you close your account, we retain certain records for the minimum period required by law in applicable jurisdictions. After that window, personal data is permanently deleted from our active systems.

Change Requests

You can request corrections to your personal information, ask for a data export, or request deletion by contacting our support team. We process these requests after confirming your identity through your registered contact method.

Security Measures

We use session timeouts, encrypted connections, and OTP verification on login to keep your account locked down. If you notice unusual activity, contact support immediately so we can freeze access and investigate.

POLICY CONTACT PATHS

How to Reach Us About These Terms

If you have questions about any clause, need clarification on your account status, or want to raise a dispute, we keep multiple contact paths open. Reach out through whichever channel suits you and reference the specific section or clause number so our team can respond quickly.

Common Questions About These Terms

Below are real questions we get from account holders about how these terms affect daily use, payments, and account access.

Yes. Every deposit method we support — bKash, Nagad, Rocket, Upay, or bank transfer — falls under the same terms. The payment-specific conditions (like confirmation steps or minimum amounts) sit alongside these general terms and apply together.

No. We allow one account per person. If we detect duplicate accounts, we may suspend or close them and withhold any balance. Use your real name and one set of credentials to stay within these terms.

If we change a clause and you do not accept it, you can close your account and withdraw any eligible balance. Continuing to use the platform after a change notification counts as acceptance of the updated terms.

Contact support via live chat or email with your account ID, the transaction or bet reference, and a clear description. We review disputes on a case-by-case basis and respond with a resolution or next steps.

Access depends on your local law and eligible regions. We do not operate where our services conflict with local regulation. If you travel to a restricted area, your account may become temporarily inaccessible.

We collect your name, contact details, date of birth, and payment information. This data is used to verify your identity, process transactions, and communicate account-related updates. We explain retention and deletion rights in our privacy policy.

Yes. Contact support with your account ID and request deletion. We verify your identity first, then remove personal data from active systems within the retention period allowed by applicable regulations.

Each promotion carries its own set of conditions displayed alongside it. Those conditions form part of these terms while the offer is active. We specify wagering requirements, eligible games, and expiry timelines clearly on the offer itself.

Extended inactivity may lead to account dormancy. We notify you before any status change through your registered contact method. You can reactivate by logging in and confirming your identity if prompted.

Withdrawals require identity verification before your first payout. Processing times depend on the method — bKash, Nagad, and Rocket each have their own confirmation flow. Deposit conditions are simpler: confirm the transfer from your mobile wallet and funds reflect in your account wallet.

Terms Conditions That Apply to You

Account Security, Data, and Your Rights

Data Storage

Cookies and Tracking

Account Verification

Retention Period

Change Requests

Security Measures

How to Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to deposits made through bKash, Nagad, and Rocket equally?

02 Can I have more than one account?

03 What happens if you update the terms and I disagree?

04 How do I raise a dispute about a bet or transaction?

05 Is my account accessible from any region?

06 What data do you collect when I register?

07 Can I request deletion of my personal data?

08 What are the conditions around promotional offers?

09 Will my account be closed if I am inactive?

10 How do withdrawal conditions differ from deposit conditions?

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